Course curriculum

  1. 1

    • General ConfigBot Features and Value
  2. 2

    • How can ConfigBot for ServiceNow help me manage SeriveNow configuration?

    • Knowledge Check #1

    • Survey
  3. 3

    • Demo training

    • Knowledge Check #2
  4. 4

    • Automatically Generating Configuration Workbooks

    • DEMO: Generating an Employee Central Workbook

    • DEMO: Generating an Role Based Permissions Workbook (Pivot Table Style Report)

    • Knowledge Check #3

    • How Do Workbooks Impact Your Current Process?
  5. 5

    • Configuration Changes

    • Implementation Considerations

    • DEMO: Changing a Field Label in EC

    • DEMO: Application Changes in RCM

    • DEMO: Role Based Permissions Changes

    • Knowledge Check #4
  6. 6

    • Bronze Level Certification

    • How Will CodeBot Help You at Your Job?

    • Call to Action
  7. 7

    • Config Sheet in ConfigBot
  8. 8

    • Robotic Testing - Incident
  9. 9

    • Impact Analysis Reverse

    • Impact Analysis Compare
  10. 10

    • Catalog Item - Reverse

    • Catalog Item - Automation
  11. 11

    • Choices - Reverse

    • Choices - Automation
  12. 12

    • Service level agreement - Reverse

    • Service level agreement - Automation
  13. 13

    • Assignment Rules - Reverse

    • Assignment Rules - Automation
  14. 14

    • Notification - Reverse